Our Work
Our work is focused on delivering practical, meaningful support to individuals and families facing real challenges. We provide a wide range of services designed to reduce hardship, improve wellbeing, and create opportunities for people to move forward with confidence.
What we do
At SIDA, we deliver services that respond directly to the needs of the community. These include:
1. Advice & Advocacy
We provide free, confidential advice on:
- Housing
- Welfare benefits
- Debt and financial issues
- Immigration and general support
Our aim is to ensure people understand their rights and can access the support available to them.
2. Health & Wellbeing Support
We run programmes that promote both physical and mental wellbeing, including:
- Elderly mobility and exercise classes
- Health-focused community activities
- Group wellbeing initiatives
These services help reduce isolation and improve overall quality of life.
3. Youth & Community Development
We provide structured activities for young people that:
- Build confidence and discipline
- Encourage positive engagement
- Promote physical activity and teamwork
This includes sports, mentoring, and cultural programmes.
4. Women’s Support Services
We provide dedicated support for women to ensure:
- Equal access to services
- Safe and supportive environments
- Opportunities for engagement and development
5. Workshops & Community Education
We deliver workshops and seminars covering:
- Health awareness
- Housing and welfare information
- Community development topics
These sessions empower individuals with knowledge and practical skills.
Our Approach
We take a holistic approach to support.
Many individuals come to us with multiple challenges at once. Rather than addressing issues in isolation, we work with each person to understand their situation fully and provide joined-up support.
We also work closely with partner organisations to ensure individuals receive specialist support where needed.
Our Impact
Over the past year:
- We supported over 1,700 individuals through our services
- Delivered extensive advice services to over 1,500 people
- Expanded programmes to meet increasing demand during the cost of living crisis
Our services continue to grow in response to rising need.
Explore our work in more detail:
Our Achievements
Our achievements are measured by the real impact we have on people’s lives.
Despite increasing demand and ongoing challenges, we have continued to deliver high-quality support and exceed expectations.
Key Achievements at Glance
A record year of reach, resilience, and community-driven impact across all our service areas.
1,700+
Individuals supported across all services
1500+
Individuals supported across all services
5200+
Volunteer hours contributed this year.
High-impact advice services
- Over 1,500 individuals accessed our advice centre
- Support with housing, welfare, and critical issues
- Consistent, trusted guidance throughout the year
Expanding services during crisis
- Responded to cost of living pressures
- Addressed rising housing challenges
- Scaled up amid increasing financial hardship
Community engagement
- Increased participation across all age groups
- Reduced isolation within the community
- Strengthened connections to services
Youth & community programmes
- Engaged young people in positive activities
- Improved confidence and discipline
- Created pathways into further opportunities
Volunteer contribution
Our volunteers are the backbone of everything we do
Giving time, skills, and dedication to their community
5,200+
Hours of volunteer support contributed this year
£56k+
Equivalent value of volunteer time in monetary terms
Ongoing commitment
- Maintaining high service satisfaction across all areas
- Adapting continuously to emerging community needs
- Delivering consistent, reliable support year on year
Want to support or be part of our impact?
Projects & Workshops
Our projects and workshops are designed to bring people together, build skills, and improve wellbeing across the community.
Health & Wellbeing Projects
Elderly Exercise Programme
Delivered in partnership with health professionals, this programme supports older individuals to:
- Improve mobility and strength
- Reduce risk of falls
- Enhance overall wellbeing
Healthy Living Activities
Including:
- Group walks
- Community fitness sessions
- Weekly sports activities
These initiatives encourage healthier lifestyles and social connection
Youth Projects
Including:
- Group walks
- Community fitness sessions
- Weekly sports activities
These initiatives encourage healthier lifestyles and social connection
Youth Projects
Sports & Physical Activity
We run regular football sessions and physical activity programmes that:
- Promote teamwork and discipline
- Improve physical health
- Encourage positive engagement
MMA Classes
Our MMA programme provides young people with:
- Structure and discipline
- Confidence and self-development
- A positive outlet for energy
Cultural Activities
Traditional dance classes and cultural programmes help young people:
- Connect with their heritage
- Build friendships
- Stay active
Workshops & Seminars
We deliver sessions on:
- Health awareness
- Welfare and housing
- Community development
These workshops equip individuals with practical knowledge and support informed decision-making
Interested in joining our programmes?
Who We Help
We support individuals and families facing a wide range of challenges, particularly those who may
find it difficult to access mainstream services
Our Community
Our services are open to all, with a primary focus on
- Individuals experiencing financial hardship
- Families facing housing challenges
- Those affected by unemployment
- People experiencing socia isolation
- Individuals with limited access to support due to language or cultural barriers
Understanding the Need
Many of the people we support face multiple challenges at once.
Research and experience show:
- High levels of unemployment within the community.
- Significant reliance on welfare support
- Increasing demand for advice and support services
How We Support
We provide:
- Free, confidential advice and advocacy
- Interpreting and translation support
- Signposting to specialist services
- Access to workshops, activities, and development opportunities
Removing Barriers
We are committed to ensuring that support is:
- Accessible
- Culturally appropriate
- Inclusive we work to remove barriers that prevent individuals from accessing the help they need